Tech & Digital Clutter
Productivity Consulting and Leadership Coaching for business and nonprofits - get your most important work done. Collaborating with leaders and their teams to become more strategic, focused and productive. Leadership and Board Coaching, Strategic Planning Facilitation, Productivity Coaching and Consulting, Professional Speaker.
Productivity Coach, Productivity Consultant, Leadership Coach, Executive Coach, Business Consulting, personal productivity, time management, nonprofit, board coach, collaboration, strategic planning, facilitation, change management, leading productive teams, project planning, board development, volunteer engagement, association management, workplace productivity, executive director.
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Tech & Digital Clutter

 

Email – you can’t live with it and you can’t live without it. It seems to take on a life of its own and it seems to impact everyone’s productivity. Today we will look at some email best practices that if we all followed would make everyone a little more productive.

Email Composition

  • Keep the SUBJECT relevant – update the subject line as topics change. Remembering that people search by subject will hopefully motivate you to take that extra second to check that your subject line is relevant. During the course of an email conversation, if the topic changes, change your subject line.
  • Be concise – make your point as briefly as possible. Long and complex emails are often put aside, never to be looked at again. If you want an answer, keep your message simple and short.
  • Be decisive – minimize emails going back and forth by making decisions. Instead of saying “should I call you or do you want to call me,” say, “I’ll call you.” Instead of saying “should we talk at 10 am or 11 am,” say “let’s talk at 11 am.” Better yet, say “I’ll call you at 11 am unless I hear from you otherwise.”
  • Share sentiments sparingly – while “thank you” and “great job” are lovely thoughts, email may not be the best venue to share them. Be mindful of email overwhelm before you share kudos and DO NOT REPLY ALL.

Email Triage

  • Get extraneous emails out of your inbox immediately
    • if you have reviewed an email and it has no use to you, DELETE IT IMMEDIATELY! You wouldn’t leave trash around your house, why would you leave it in your inbox?
    • For emails containing information that you might need some day and CAN’T GET ANYWHERE else, MOVE the email out of your inbox into a folder.
  • Unsubscribe – when sitting around waiting at the doctor’s office, for the train, for carpool, or on hold, use that time to unsubscribe from emails that no longer serve you. The fewer that come in, the more you’ll be able to manage the important ones.
  • Set Rules – if your email client (Outlook, Gmail, etc.) offers the option to set rules, use them to automatically move emails that are not important out of your inbox. I have one folder called RULES that I use for things that I don’t need, but sometimes like to see (favorite store ads, newsletters, political information, etc.)  The rule is set to automatically move those items from the inbox to the RULES folder. That way I can check if and when I want to.

Email Communication:

  • Feel no obligation to respond – just because someone asks you a question or wants your time doesn’t mean it is productive to respond. It is okay to delete something that is unsolicited or not important.
  • Stop the REPLY ALL craziness – Use Reply All very sparingly. Almost all the time your answer is most relevant to the sender and a time suck for everyone else.
  • Use Bcc when sending to a group – if sending out emails to a group be sure to use the Bcc (blind carbon copy) option rather than the Cc (carbon copy) option. This will ensure that others in the email string don’t have access to everyone else’s email address. It is poor form to publicly share other people’s emails with your group.

Shift your Perspective

Think of email like snail mail.

  • Do you feel obligated to open every piece of junk mail that comes into your home and office?
  • Worse yet, could you imagine KEEPING every piece of junk mail that comes into your home and office (gosh I hope not; and if the answer is yes, I have wonderful Professional Organizer colleagues that can help you!)
  • Just like you get rid of the garbage in your physical life it is necessary to get rid of the garbage in your virtual life too!

search bar

Sometimes just the smallest thing makes a difference.  We spend a lot of time on computers and if we could do what we needed to do faster than there would be more time to do the things we want to do.  Here are my Top Ten Google Search Tricks that help me save time.

Tip Issue Type in Results
1. Spell Don’t know how to spell a word? Type in the word spell and your closest guess. As long as your guess is reasonably close, Google returns the correct spelling Spell infintesimal Infinitesimal
2. Google Images When looking for a product, type in product description and select “images” for your search tool (grey options across the top – 3rd one) Desk top file and select “search images” Pages of desk top files pictures that you can shop from
 3. Define Need a definition?  You don’t need to go to a dictionary website.  Type in “define” and the word. Define Complementary Full dictionary definition
4. Minus Sign If you want to find something but leave out certain results use the minus sign Caterpillar – tractor Insect options not machinery company options
5. Date Range To identify a range of years use two periods. I use it often to get the most current technology results iPhone updates 2018..2019 Only listings posted during that range of dates
 6. Timer Let your computer alert you after a certain amount of time?  Type in “timer” and the length of time. Timer 10 minutes A countdown timer that dings when you are out of time
7. Math Don’t have a calculator handy?  Google does equations. Type in the equation and you’ll get the answer 365 * 24 8760
8. Weather What’s the temperature outside weather and zip code 10 day forecast
9. Answers questions Google is just like your smart phone’s assistant (Siri) When is daylight savings 2014 Starts March 9, Ends Nov 2
10. Exact Words When searching for exact words use quotes to delineate the exact words you are looking for  “Michael C. Jones” Only searches that have the words Michael C. Jones, in that order.

 

email

We seem to live in a world of 2 email camps:

  • NEVER look at your email first thing in the morning
  • ALWAYS look at your email first thing in the morning

The “NEVERS” believe that if you get caught up in email minutia you will not get your most important work.

The “ALWAYS” believe that if you don’t know what’s lurking and clear up the “must-dos” than you may miss something important.

I suspect that some of this has to do with the type of work you do and the kind of responsibilities you have.  For those that work globally, email may in fact be your primary means of communication.  For those of us in the service business we communicate with our clients via email and I personally, could NEVER not be an “ALWAYS.”

HOWEVER, it isn’t this cut and dry.  It isn’t about ALWAYS or NEVER.  Like everything, the answer lies in the grey zone.  The question is: What systems can be put in place to ensure that email doesn’t take over your life?  I’ve tried a lot of different things, and I’ve worked with my clients to try different things.  As with ALL productivity systems, there is no such thing as one size fits all, and no one system ALWAYS works for the same person ALL the time.  Different circumstances require different systems.  Here are a few you may want to consider:

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Evernote Implementation Plan

Evernote Implementation Plan

The last six weeks have been crazy for me.  I’ve attended conferences, workshops, board meetings, college orientations, coaching sessions, mastermind groups, held client intakes and more.  The result of which, of course, are tons of notes.  But the good news?  I have no piles of papers. NONE! How did I do it?  I used Evernote for EVERYTHING.

I’ve written about Evernote before but I’ve been observing you users out there and know that many of you still haven’t taken the step to make Evernote your note taking tool of choice.  Here is why it works for me:

EVERNOTE Is Always with Me – regardless if I have my phone, my iPad or my laptop I have my (cloud based) EVERNOTE.

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Printer Icon

Paper overwhelm is one of the most commonly voiced productivity concerns I hear.  There is just too much. There are many was of managing paper but today we are going to focus on printing less.  The best thing you can do is think before you print.

Thinking before printing not only helps the environment but helps you be more productive by reducing the quantity of stuff you have to plow through to find the stuff that matters most.  What can you do instead of printing?

  • Emails: Learn to use the search function.  All email programs today have excellent search functions.  While my preference is to file emails logically, even if you leave them all in your inbox you can still search for what you need when you need it.  It is actually easier to find a specific email on your computer than in various unfiled piles in your office.
  • Articles: If you haven’t yet downloaded Evernote do so today.  It’s free and crosses platforms – that means you can use it on your phone, tablet, and Mac/PC.  Evernote also has a fabulous search function so you can find what you are looking for in a heartbeat.  You can copy and paste the article into Evernote, you can save links in Evernote, and you can clip pictures into Evernote.  It’s much more efficient to find what you are looking for in Evernote than in the various piles in your office
  • Drafts:  Do you need to print and keep every draft of a project you are working on? If in fact you need to print, only keep the most current or two most current.  Printing and keeping multiple copies of the same thing is both confusing and wasteful.

Evernote

Imagine 1000 sticky notes that are organized and available at the click of a mouse.  Meet Evernote.  Evernote is a cloud based application that can be accessed from just about anywhere – your PC, your Mac, your iPhone, your iPad and/or your Android phone.  And it’s FREE!  Go to www.evernote.com and download it.  Play with it.  Basically, all you need to know to get started is that you make a note – give it a title and Evernote saves it.  Then when you want to find it you can search on any word in the note and it will pull it up for you.  Later, when you get more comfortable with it, you can take pictures into your notes, cut and paste links and photos into your notes, and even do voice to text input.  Here are some ideas about how I use mine:

  • Favorite lists:  books to read, restaurants to go to (each city has its own note), wines to try, nail polish colors I like
  • Numbers: Frequent Flyer Numbers, Insurance numbers, Clothing/Shoe sizes
  • Maps: Pictures of how to get from point to point
  • Things to Buy: Pictures of my odd size light bulb for my desk or the humidifier filter I only have to buy once a year
  • Lists of names: friend’s kids/ grand kids/ husbands names, etc.
  • Notes from meetings
  • Summary notes from articles or books
  • Absolutely anything that is on scrap of paper that can now be placed into a sortable manageable system

Evernote is really a simple system to use.  Do yourself a favor and try it today.